Terms of Use

Light Concept Apps SL, hereinafter LCApps, is the owner of AnturCRM, a business management software. The following conditions outline the rights and obligations of users and LCApps as the provider of AnturCRM.

LCApps will assume that any user using the service has read and accepted the terms of use. LCApps reserves the right to update and modify these Terms when justified reasons exist, notifying the user of changes via email to the address associated with their account. The current Terms will always be available at www.lcapps.es.

LCApps, with tax ID number B05273487 and registered office at Paseo de la Castellana 194, 28046 Madrid, registered in the Madrid Commercial Registry, Volume 41632, Folio 166, Section GNE, Page 737606, provides the website AnturCRM and its related services according to the following terms.

This agreement will be valid from the first date on which the acceptance of the terms is indicated. If the user does not agree with the modifications, they may terminate the contract without penalty before the effective date of the new conditions. Continued use of the Service after the new conditions take effect will imply acceptance by the user of the AnturCRM service.

Failure to comply with any of the Terms of Use may result in the cancellation of your account.

Account Terms

To access the service, you must be at least sixteen (16) years old.

You must provide a full legal name, an email address, and all the information required by LCApps during the account creation process.

It is the user's responsibility to provide truthful information, and LCApps reserves the right to delete any account if its accuracy is in doubt or if it violates any of LCApps' terms of use.

The user is responsible for maintaining the privacy of their account. LCApps will not be liable for any damage or loss resulting from the user's failure to protect their login information.

The parties agree to legally equate the handwritten signature of the customer with any other type of key, code, or security identifier. Notwithstanding the foregoing, the service provider may require written confirmation from the customer when deemed necessary.

Contracting and Payments

The contracting of AnturCRM services will begin upon receipt of the first payment according to the established plan.

LCApps may modify the Service fees by notifying the user at least 30 calendar days before the new fee takes effect. In the event of a price increase, the user will have the right to terminate the contract without penalty before the modification becomes effective. If the user continues using the service after the new fee takes effect, it will be understood that they accept the modification.

Payments will be made via bank transfer to the account indicated by LCApps at the time of contracting.

The user has a period of 14 calendar days from the conclusion of the contract to exercise their right of withdrawal without giving any reason, in accordance with Directive 2011/83/EU and applicable national legislation. To exercise this right, the user must communicate their decision unequivocally to LCApps through the contact channels provided. If the service begins before the withdrawal period expires, with the user's prior express consent, the user will be informed that they will lose their right of withdrawal once the service has been fully performed.

For monthly plans, the license fee must be paid before the 5th of each month.

No fee includes taxes, and these will be applied to each charge as appropriate.

Modification and Cancellation

Any modification or cancellation of a payment plan must be communicated to LCApps at least 15 calendar days before the renewal date for monthly plans, and 30 calendar days for annual plans. The cancellation will take effect at the end of the current paid billing period.

Voluntary cancellation of a service outside the withdrawal period will not result in a proportional refund of the current billing cycle. However, a proportional refund will apply in case of exercise of the right of withdrawal, lack of conformity of the service, or breach by LCApps.

Once a subscription is canceled, the customer has the right to request a dump of all their data to a digital medium at no cost.

Intellectual Property

LCApps owns all Intellectual Property rights of any and all components of the Service that may be protected, including but not limited to the name of the Service, graphic material, all software associated with the Service, and user interface elements contained in the Service, many individual features, and related documentation.

The user agrees not to copy, adapt, reproduce, distribute, reverse-engineer, decompile, or disguise any aspect of the Service owned by LCApps. The user also agrees and undertakes not to use robots, spiders, other automated devices, or manual processes to monitor or copy any content of the Service. LCApps does not claim rights over the Intellectual Property of the Content that the user uploads or provides to the Service.

The user is responsible and owns the content and information they upload to the platform, and LCApps will not claim rights over the Intellectual Property of the Content that these users generate within the service.

LCApps will not access the data generated by users unless required by an authority or with express authorization from the user.

General Conditions

The user is fully responsible for accessing and correctly using AnturCRM in compliance with current law, whether national or international, as well as the principles of good faith, morality, good customs, and public order. Specifically, they agree to diligently observe these General Terms of Use.

The user agrees not to resell, duplicate, reproduce, or exploit any part of the Service without the express written consent of LCApps. The user may not use the Service to store, host, or send harmful or unsolicited emails (spam).

LCApps shall be liable for damages caused to the user arising from the breach of its contractual obligations, in accordance with applicable law. LCApps shall not be liable for damages arising from force majeure, fortuitous events, or misuse of the Service by the user. In any case, LCApps' liability shall be limited to the total amount paid by the user in the 6 months prior to the event giving rise to the liability, except in cases of wilful misconduct or gross negligence, personal injury, or cases where the law does not allow such limitation. The foregoing does not limit the rights granted to the user by applicable consumer protection legislation.

If any of the conditions described here is invalidated or cannot be applied, the application of the remaining conditions will not be affected in any way.

Any questions regarding the Terms of Use should be directed to technical support: info@anturcrm.com.

The Terms of Use establish a complete understanding between the user and LCApps regarding the Service and prevail over any prior agreements between the user and LCApps. The Terms, and the relationship between the user and LCApps under these Terms, shall be governed by the laws of Spain. The parties submit to the jurisdiction of the courts of Madrid. Additionally, we inform you that you may access the European Union's online dispute resolution platform at: https://ec.europa.eu/consumers/odr/

Security and Privacy

LCApps complies with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and the Spanish Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights (LOPDGDD). LCApps maintains a Record of Processing Activities in accordance with Article 30 of the GDPR.

Data entered by users into AnturCRM is hosted on servers within the European Union, ensuring compliance with data hosting regulations. LCApps and its employees have signed the corresponding confidentiality agreements in compliance with current privacy regulations, including the GDPR.

Following the effective cancellation of the user's account, LCApps will delete all operational client data within a maximum period of 30 calendar days. Data strictly necessary for compliance with legal obligations will be retained for the legally established periods: tax and fiscal data for 4 years (Art. 66 Spanish General Tax Law), accounting and commercial documentation for 6 years (Art. 30 Spanish Commercial Code). Once these periods have elapsed, the data will be permanently deleted.

For more information about the processing of your personal data, please refer to our Privacy Policy.

For any queries related to data protection, you may contact: info@anturcrm.com.